Privacy Policy

Effective Date: August 1, 2026

Welcome to Chipy Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering an account or contacting us.
Account Information: Username, password, transaction history, betting preferences, and account balance.
Payment Information: Payment method details, billing address, and transaction data necessary to process deposits and withdrawals.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and maintain our services, including account management and customer support.
To process transactions and verify your identity in compliance with legal and regulatory requirements.
To improve our website, personalize your experience, and analyze usage trends.
To communicate with you about your account, promotions, updates, and other relevant information.
To detect, prevent, and respond to fraud, security risks, or other illegal activities.
To comply with applicable laws and regulations in New Zealand.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Trusted third parties who perform services on our behalf, such as payment processors, IT services, and marketing partners.
Regulatory Authorities: When required by law or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Your information may be processed or stored outside New Zealand. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under New Zealand law, you have rights regarding your personal information, including:

The right to access and obtain a copy of your personal data.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your data, subject to legal or contractual restrictions.
The right to object to or restrict certain processing activities.
The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and provide personalized content. You can manage cookie preferences through your browser settings. For more information about our use of cookies, please see our Cookie Policy.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective immediately upon posting with the revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Chipy Casino Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Street, Auckland 1010, New Zealand

Thank you for trusting Chipy Casino with your personal information.